2FA - SMS Text


This article explains how the SMS text-only option works for 2FA.

Note: If you are using a smartphone, we strongly recommend setting up push notifications using the Duo app as it is more convenient and provides robust security.

Add a Device

This panel provides instructions explaining how to enroll in 2FA using the SMS text message option.

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Instructions

  1. Go to the NetID 2FA Portal.
  2. Select Manage Your Account.
  3. Enter your UA NetID and password.
  4. Click on the drop-down panel for SMS (text message) and select Add phone with SMS. 

     
  5. Choose the radio button for your platform (Apple iOS or Google Android)
  6. Enter a Nickname for your device (this will help you find your device later)
  7. If your device can receive text messages, check the box for "This device can receive SMS (text messages)." 
  8. Enter your phone number.
  9. Select Next.
  10. Click on Yes, Send Code if the number shown is correct. 
  11. Enter the verification code you received via SMS text and click Confirm.
  12. You may see a prompt to download the Duo Mobile app; disregard this step. Instead, simply select the Done button to confirm the SMS activation.  

    Note    : After adding your phone, you may see a "Not Active" message. You can safely ignore this. This message refers only to the Duo Mobile app. Your SMS (text message) activation was successful and will be ready to use for your next login.

Log In with SMS Text (passcodes)

Instructions

  1. Navigate to the UA resource you wish to access.
  2. Enter your NetID and password when prompted and select LOGIN.

    Note: If you have previously logged in to 2FA, the default method will be the option that you last used. If you want to use a different method, click the Other Options button.

  3. Select Send a passcode.

     
  4. Locate the code sent in a text message sent to your phone and enter the code into the Passcode field on your computer.
  5. Select Verify.
  6. Confirm your identity on the browser screen as follows:

    Note: ONLY confirm your identity if you are not using a shared device and you are actively attempting to log in.

     
  7. If you are presented with the following screenshot, click on the checkbox to Trust this browser for 30 days.

    Note: Depending upon the service to which you are logging in, you may or may not see this prompt within the 30-day time frame. The recommendation is that if you want your browser to retain your credentials, you should always check the box as long as you are not on a shared device. Do not use this option on shared devices.

     
  8. Select Continue to application.