Dozens of computer manufacturers make Chromebooks, but they all run the same operating system, so the steps for troubleshooting wireless connection problems are the same on all Chrome OS devices.

Use this guide if you're having any of the following Wi-Fi issues:

• Your Chromebook can't detect wireless networks.
• Your Chromebook fails to connect to any network.
• Your Chromebook is connected to Wi-Fi, but there's no internet access.

Make sure Wi-Fi is enabled.

1. Open your Chromebook's settings
2. look under the Network section to find Wi-Fi.
3. Ensure the toggle switch beside Wi-Fi is on.
4. You can also select the Wi-Fi icon in the bottom-right corner of the screen to view your connections.

Review the WiFi Settings by Device (UAWiFi) knowledge article for the latest WiFi settings. 

If you can't access the internet even though your Chromebook is connected to Wi-Fi, you may need to reset your connection.

1. Go into your Wi-Fi settings
2. Choose the network
3. Select Disconnect
4. Reconnect your device using the Chromebook settings.

To perform a hard reset:

Press and hold the Refresh key + Power simultaneously, then release Refresh when your Chromebook boots.

For more options on troubleshooting Chromebooks, visit Lifewire.

For IT support and general inquiries, contact the 24/7 Support Center.