MyDevices Portal


This article describes how to manage devices in the MyDevices Portal.

UA Network Device Registration

Use this portal to add, delete, or edit devices that can't connect to UAWiFi or a wired (Ethernet) network.

Devices that must be registered here to access the internet via UAGuest include gaming consoles (like Xbox) and smart TVs, as they are not supported on UAWiFi or Ethernet. See Campus Dorms - Approved Network Devices for the full approved list.

Some devices, such as smart assistants (Alexa, Google Home) and wireless printers, may have limited functionality on UAWiFi because network discovery is disabled. This means devices on UAWiFi cannot see or discover other devices. Printers can use a USB connection instead of Wi-Fi.

UA faculty, staff, and students can register up to five (5) personal devices. Registration is valid for one semester (180 days), after which the device must be re-registered using the portal.

Register a Device 

This content panel provides detailed instructions for registering a device on the University of Arizona's network through the MyDevices portal.

Steps to Register a Device:

  1. Navigate to the MyDevices Portal.
  2. Enter your UA NetID and password.
    1. For instructions on using your NetID and password, please review UA NetID.
  3. Click Add Device on the right-hand side.
  4. Complete the required device information:
    1. Enter a Name
    2. Enter the device’s MAC Address (methods used to obtain a MAC address vary by manufacturer. An online search should reveal the process.)
    3. Enter a Description
    4. Select the UAGuest network
    5. Click Save
  5. You should see the device listed as registered after clicking Save.

Notes:

Edit or Delete a Device

Managing Registered Devices

This section assumes you already have one or more devices registered in the MyDevices Portal. If you need to update device information or remove a device—such as a console, smart TV, or smart home device (e.g., Google Home, Alexa)—the steps below will guide you through the editing and deletion process.

Steps for Editing or Deleting a Registered Device:

  1. Navigate to the MyDevices Portal.
  2. Enter your UA NetID and password.
  3. Click within the box with the Name, MAC address, and Description of the device that you wish to edit or delete.
  4. On the screen that loads, you will have the ability to edit the Name and Description.
  5. Save any changes you make the the fields above.
  6. To Deactivate or Delete, Select the appropriate option.