Email Encryption (Microsoft)


This article introduces Microsoft's email encryption.

You can send encrypted emails via Outlook, which will use Microsoft encryption. Recipients who have Microsoft email accounts (including UA faculty and staff) will be able to log in to read the message.

Recipients who do not have a UA email account will be able to get a passcode to retrieve the message.

Sending a Subject Line Encrypted Email

Encrypt an email by typing [encrypt] or [secure] in brackets anywhere in the subject line of the email. These commands are not case sensitive, but must include spaces on both sides of the brackets for [secure] or [encrypt] to work properly.

When the email system receives the command, it will automatically encrypt the message. 

Sending an Encrypted Email using Microsoft 365 Message Encryption

In an email message, click on the Encrypt button and pick the encryption that has the restrictions you want to enforce, such as Encrypt-Only, Do Not Forward, University of Arizona – Confidential, or University of Arizona – Confidential View Only.

 

Other Options for Sending Encrypted Email

For Outlook 2019 and 2016:


Encrypt a single outgoing message:

Encrypt all outgoing messages:

If you choose to encrypt all outgoing messages by default, you can write and send messages the same as with any other message, but all potential recipients must have your digital ID to decode or view your messages.

Receiving an Encrypted Email

If someone in Outlook (or someone using any Microsoft Office 365 email service) sends you an encrypted email, you will not see the message in the email. Instead, you will receive a message like the following:

   

Save the html attachment to your computer, and open it with a web browser. You will see a window like the following:

   

Viewing with Microsoft Office 365

Any recipient with a Microsoft Office 365 account can choose the Sign in option. 


Outlook users should
 Log in to Microsoft 365 as usual. 

Once you are logged in, you will see the content of the encrypted message. 

Viewing with Non-Microsoft Email

When someone with a non-Microsoft email service (such as Gmail or Yahoo!) receives an encrypted email from a Microsoft Office 365 email service, they may also receive a warning message about the attachment.

                   

    1. If they are expecting an encrypted email from the sender, they can ignore the warning message and save the message.html attachment to their computer and open it in a browser, as above.

    2. They will need to click the Use a one-time passcode option. It can take a while for this to load. 

    3. They will get a window that says an email with a passcode has been sent to the same email address the encrypted message was sent to. 



    4. They should check their email Inbox for the passcode and copy and paste it into the One-time passcode box in the browser window

    5. Click Continue

    6. They will now see the contents of the encrypted message.