Set up your email using the Microsoft Outlook app by following these steps:

1. 1. Go to Microsoft's Set up Office apps and email on a mobile device and follow the instructions for your device.
   2. When prompted, enter your @arizona.edu address in the email field and your NetID password in the password field.

Non-Microsoft email clients - such as Thunderbird - are not officially supported by UITS, and 24/7 consultants can only offer best effort support with these clients.

Set up your email using the built-in Mail app on iOS devices by following these steps:

Note: You can see screenshots of the step-by-step instructions from Microsoft.

1. 1. Start by going to Settings > Apps > Mail > Mail Accounts.
   2. Add Account > Microsoft Exchange account or edit your existing work email account.
   3. When prompted, enter your @arizona.edu address in the email field and name your email account under Description.
   4. Select Sign In and enter your NetID password.

Note: Two-Factor Authentication (2FA) using Duo Mobile is not supported with manual configuration and with iOS11 or earlier.

For easier email and calendar management, we strongly recommend using the Outlook for Android mobile app.

You can also set up an Exchange account through your device's Settings.

Start by going to Settings > Accounts and selecting Add an Account, then choose Exchange. Instructions may vary depending on your Android version.

Some considerations include:

• • If you already have an Exchange account for Outlook, remove it first and then add a new one.
  • Use your @arizona.edu address and NetID password, even if you use a different email.
  • If prompted, enter your @arizona.edu address as the Domain and outlook.office365.com as the Server.

If you prefer not to use the Outlook app on Android, Microsoft provides step-by-step instructions for the the built-in Android app which is available on most devices.

Non-Microsoft email clients - such as Thunderbird - are not officially supported by UITS, and 24/7 consultants can only offer best effort support with these clients.

If you have a different preferred app and it supports Exchange, you may be able to use it to set up your university email account.

Use the following information to set up your account:

Account:

• • Name: [your name]
  • Email and/or Username: <netid>@arizona.edu [Fully spelled out, not just NetID!]

Server: outlook.office365.com

• • Domain: [leave blank or use <netid>@arizona.edu]

Password:

• • Use your NetID password for setup.

Note: The Nine email app for Android is one option that supports Two-Factor Authentication (2FA) using Duo Mobile though there may be others.