This product is available at no cost as long as you have an active affiliation with the university. (Refer to the Human Resources webpage Leaving the U of A for details.)

You can download and install Microsoft 365 software on as many systems/devices as you want, but you can only be logged into five (5) devices at the same time.

Follow the steps below to download and install the Microsoft 365 apps.

Instructions

1. Log in to the Microsoft 365 Account portal.
2. Select Install Office to begin downloading the software. 
3. For additional details, please refer to the Microsoft Support Page.

Best Practices
For best results, uninstall older versions of Microsoft 365 before installing the latest version from the Microsoft 365 portal. Existing software on your computer can cause conflicts when you download newer versions from the Microsoft 365 portal.

The manual uninstall process for Windows is long and complex. It might require you to reinstall the operating system. We recommend that you try uninstalling Microsoft 365 using the uninstall support tool first.

Please refer to the following article for details:

• Microsoft 365 - Uninstall via Click-To-Run
• Microsoft 365 - Uninstall via Windows Installer 

Manual Uninstall

• Manually uninstall Office for Windows
• Manually uninstall Office for Mac

Emeritus
If you have emeritus status, you will keep the ability to use Microsoft 365 software.

Non-Emeritus and students
If you are not emeritus or if you are a student (including graduates) you will lose full functionality if you used your UA Microsoft 365 account to install Office on your computer.

Microsoft validates your downloaded software every 30 days. The software goes into reduced functionality mode if you can't confirm that you are an active member of the campus community:

• You can only view or print your documents.
• All features for editing or creating new documents are disabled.
• You will see a message that asks you to enter a product key or add your computer to an active Microsoft 365 account.

If you wish to continue working on your documents, you can:

• Join another institution or business that provides Microsoft 365 accounts and enter your new login credentials.
• Buy a personal Microsoft 365 account from Microsoft and enter your new login credentials.
• Upload your documents to a personal Google account.