This article shares updated restrictions imposed on forwarding to Non-UA Outlook email accounts.
As of October 20, 2026, University members are prohibited from automatically forwarding their UA email to a non-University email account as outlined in the University's new Email Policy.
Note: This change does not impact service accounts.
Instead of forwarding your university email, try these options:
Add an Account
If you need to use multiple email accounts, add them to your main account rather than setting up a forward. See the Outlook - Adding Multiple Accounts article for help.
If you don't want to set up multiple accounts in Outlook, try these options:
Option 1: Use browser profiles
Most modern browsers let you switch between profiles. In Chrome or Firefox, select the profile icon in the top-right corner to toggle between your university and personal accounts.
Option 2: Use private browsing
Open a private browsing window to access your secondary inbox without affecting your main session.
Option 3: Use a different browser
Access your secondary inbox in a different browser than you use for your primary account. This keeps sessions separate and prevents conflicts.