This article provides information and guidance about how students should connect to the university network.
Note: You should NOT set up a personal wireless router anywhere on campus, including dorms. For more information, see Personal Wireless Routers - Policy.
Network Connection - FAQs
How fast is the wireless network?
- Wireless networks are usually faster than the no longer available wired network in dorms. However, wireless speed varies depending on your device's location, your device's capabilities, and the building's network infrastructure. If your wireless connection feels slow, contact the 24/7 Support Center to open a ticket.
Can I connect to gigabit ethernet ports in dorms?
- No. Ethernet ports are no longer available or supported. Students should use the upgraded Wi-Fi for fast, reliable network connectivity.
Why are the lights on my wireless access point off?
- All Access Points (APs) in Residential Halls have their LEDs disabled to prevent light from disturbing sleep. The device is likely still working even if the lights are not on.
How do I connect to wireless in the Honors Village?
- Unlike other university locations, the WiFi service in the Honors Village is managed by a third-party company called Pavlov Media. See this article for more information.
Are all dorms currently using the same wireless network technology?
- While most dorms on campus have been updated to meet the new wireless standards, updates are still in-process for La Aldea dorm.
Support Resources